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Living Labs for Co-Innovation In Public, Private And Civil Sectors: A literature review

In the Public Deliverable 5.1 ‘Report on cross-country comparison on existing innovation and living labs’ Lars Fuglsang and Anne Vorre Hansen from Roskilde University investigate the concept and method of innovation and living labs, and how living labs and other participatory and experimental methods are used to enable value co-creation based on co-innovation of public services.

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10-Year Anniversary Factsheet Report: Monitoring e-Government Performance in the Member States

  At the Co-VAL High-Level Webinar on Government Transformation: How ‘Co-Creation’ Will Shape the Future of Value Creation in the Public Sector, Miguel Alvarez Rodriguez, programme manager for the ISA2programme at the European Commission’s DG informatics (DIGIT), shared early findings of The 10thAnniversary e-Government Factsheets Report. The report is now available and compiles 10 years […]

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Cross Country Comparison On Service Design

Service design is commonly seen to provide promising avenues for innovation and improvement of public services in policy documents and in research literature (Allio, 2014; Bason, 2010, 2014, 2017; Donetto, Pierri, Tsianakas, & Robert, 2015; Junginger & Sangiorgi, 2011; Junginger, 2017; Thomson & Koskinen, 2012). Technological developments and digitalization are also closely related to service […]

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Citizen Participation Under the 5 Frameworks Of Public Service Reform

In the Public Deliverable D1.1 Literature review on public service reform models, Dr Kirsty Strokosch (University of Edinburg) reviewed the literature on the participation of citizens in the delivery and reform of public services under the five most influential frameworks of public service reform: New Public Administration, New Public Management, Public Value, New Public Service […]

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Citizen participation and its challenges based on the Literature Review on public service reform models

Participation comes in many guises, being captured by a multitude of terms including involvement, engagement, empowerment, co-production, and more recently co-creation – each of which has its own distinct nuances.  It can be broadly defined as the process by which citizens can share power with public officials in taking substantive decisions or actions related to […]

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Advancing innovation in the public sector

There is sufficient evidence, drawn from surveys of innovation in the public sector and cognitive testing interviews with public sector managers, to develop a framework for measuring public sector innovation. Although many questions that are covered in the Oslo Manual guidelines for measuring innovation in the private sector can be applied with some modifications to […]

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