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Co-VAL was successfully completed after more than three years of intensive research on public service co-creation. The project presented successfully its final research results at its closing event, hosted online, on April 21st 2021. The event, titled ‘2021 Digital Government Summit: Government in the Service of Citizens – How ‘Co-Creation’ and Design Thinking Are Making […]
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Last month, together with the Lisbon Council, we launched our newest Policy Brief ‘Co-Creation at Scale: How Service Design, Living Labs and Innovation Networks Help Public Servants Deliver Better Services – and How Those Services Can Be Made Sustainable’ In specific, Charlotte van Ooijen, senior research fellow, and Francesco Mureddu, director at the Lisbon Council, […]
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We would like to invite you to the high-level digital government summit, ‘Government in the Service of Citizens – How ‘Co-Creation’ and Design Thinking Are Making European Public Services Truly Human Centric’, organised by the Lisbon Council and the Co-VAL project, on Wednesday April 21st, at 15h00-17h00 CEST. During this event, experts from five flagship […]
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Just days after European Union member states signed the Berlin Declaration on Digital Society and Value-Based Digital Government, a pan-European pledge for a new approach to digital transformation in Europe, the Lisbon Council convened the High-Level Roundtable on Human-Centric Digital Government: The Berlin Declaration in Practice. Before an eclectic audience of of highly ranked civil servants, local […]
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We would like to announce that the Municipality of Bærum, Athens Technology Center, the Inland Norway University of Applied Sciences, the University of Alcalá and the Oslo Region European Office are organising the webinar “Improving co-creation in public services“, on October 7th, from 11.30 – 13.00, during the European Week of Regions and Cities (EWRC). […]
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How do living labs evolve as organizational and institutional structures for innovation in real-life settings based on co-creation and co-innovation of public services? What are the future potentials of this specific approach to public sector innovation? These are the questions, which Prof. Lars Fuglsang and Dr. Anne Vorre Hansen from Roskilde University are looking to […]
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We would like to invite you to the High-Level Webinar and Interactive Briefing “Beyond the State of Emergency: How Cities are Working with Citizens to Exit the Lock-down” that we are organising with the Lisbon Council, on Thursday, 28 May 2020, at 16h00-17h00 CET. After two months of lock-down marked by strict “stay at home” […]
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The ‘D2.7 Preliminary survey results report ‘provides the descriptive preliminary survey results of the main survey in Co-VAL’s WP2, on innovation and the use of co-creation methods, amongst public sector managers in municipalities and national government organizations. Six European countries participated in the survey, France, Hungary, Spain, the Netherlands, Norway and the UK. The countries […]
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We are very pleased to invite you to the High-Level ‘Webinar on The Co-VAL Dashboard: The Opportunities Behind Sharing Best Practice in Co-Creation’ that we are co-organising with EUROCITIES, on Tuesday, 11 February 2020, from 11.00 to 12.00 CET. “Co-creation” is the complex process in which citizens stop simply consuming government services and start to […]
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“Co-creation” and “design thinking” are trendy themes – the topic of innumerable conferences and a growing number of academic papers. But how do we turn co-creation into a reality for Europe’s 508 million citizens? In Co-Creation of Public Services: Why and How, Co-VAL’s new Policy Brief, co-authors Francesco Mureddu and David Osimo propose a ten-step roadmap for delivering genuinely user-centric digital […]
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