The MAIA method (Method of action for the integration of healthcare and support services in the field of Autonomy) was launched in 2008, with the aim of overcoming the barriers of service systems fragmentation regarding populations in vulnerable situations. The implementation of the method was assigned to the regional health agencies (ARS).
If several coordination mechanisms have been tested before the MAIA method in France, the MAIA method especially differs from these mechanisms by the inclusion of a case management system which supports home-isolated elderly. It creates value directly for the final user (his/her well-being, respect of the will of elderly people, restore home care).
The MAIA method aims to ensure the decision-making process between stakeholders by setting up meetings at a local level between decision-makers and funders of gerontological policies (strategic level), and between the local operators responsible for the healthcare and support services that help seniors to stay at home (operational level). Currently, the MAIA method is a public policy institutionalized in the Family and social action code.