Anonymous – An internal innovation and quality unit in a middle-sized municipality

The unit has two main focal areas; quality assurance and innovation; the former is seen as ensuring order and securing the quality of service offerings, whereas the latter is understood as experimental and risk-driven. The case study has taken to innovation unit as point of departure: The main activities of the innovation unit are; to […]

  • ELDERLY PEOPLE
  • LIVING LAB
  • USER DRIVEN INNOVATION

Bybi – Citybee

Bybi is a social enterprise and association that enables co-production of honey by renting beehives to public, private, and social organisations in the city of Copenhagen. Bybi is in charge of processing and selling the honey produced by these rented beehives, and moreover Bybi conducts beekeeping and honey production courses in both the collaborating and […]

  • AGRICULTURE
  • PRODUCTION SYSTEMS
  • SOCIAL ENTERPRISES
  • SOCIAL INNOVATION

Mind Your Own Business (MYOB)

The organisation Mind Your Own Business (MYOB) is organising and facilitating development projects for young boys, between the age of 13 and 19, from marginalised housing areas. The program is centred around entrepreneurship and, in cooperation with voluntary venture pilots from civil society and business partners, the young boys are given the opportunity to start […]

  • EDUCATION
  • JOINT VENTURES
  • SOCIAL ENTERPRISES
  • VOLUNTEERING
  • YOUNG PEOPLE

Grennesminde

Grennessminde is a foundation based on trust ownership, with a declared social economic focus. At the outset the foundation is targeting (mainly) young people with special needs through education, job training and residential accommodation. Around this main aim the foundation runs a number of social enterprises, initiates leisure activities and is engaged in diverse collaborations […]

  • EDUCATION
  • JOB TRAINING
  • SOCIAL ENTERPRISES
  • YOUNG PEOPLE

“Cycling Without Age” (CWA)

Cycling Without Age is a foundation that was established in Denmark 2015, but is now represented in 47 countries. The main idea is that elderly people living in care centres or elderly people offered home care are given the opportunity to get a bike ride in a trishaw. The trip involves what is referred to […]

  • CYCLING
  • ELDERLY PEOPLE
  • INCLUSION PROGRAMME
  • VOLUNTEERING

PwC Experience Centre

Development and technological innovation are changing the way people live and especially work. Progressively, end users/consumers are becoming vital in the design of modern service/product delivery models – particularly in the public sector. In 2015, to accommodate this shift, PricewaterhouseCoopers (PwC) launched its first Experience Center in Hallandale, FL to serve as a space where […]

  • co-creation
  • DESIGN THINKING
  • Digital transformation

The Living Lab of the Ministry of Economy and Finance (MEF) – Directorate for Information Systems and Innovation (DSII)

In early 2018, the Directorate for Information Systems and Innovation (DSII) of the General Administration, Human Resources and Services department of the Italian Ministry of Economy and Finance (MEF) established through the Cloudify NoiPA financing a Living Lab (LL), also known as an Experience Centre at the MEF premises. The following case study is based […]

  • DIGITAL INNOVATION
  • LIVING LAB
  • MULTI-STAKEHOLDERISM
  • USABILITY TESTING

The Saillysienne Fabrique: the Participatory Garden

The “saillysienne Fabrique” (“La fabrique saillysienne”) was created at the beginning of 2017 aiming to set up projects proposed by the inhabitants, in order to improve the quality of life of the village. These cooperative projects have a general interest objective, and mainly have an environmental purpose. The objective of the fabrique is thus to […]

  • CITIZEN PARTICIPATION
  • ENVIRONMENT
  • innovation
  • PARTICIPATORY GARDEN

The Melting Potes Programme

The Melting Potes programme is a civic service commitment offered by the Unis-cités association, primarily for the Roma community, which has been opened since 2018 also to refugees. The aim of the programme is to facilitate the inclusion of minorities in the French community and to eliminate prejudices against them. The programme is innovative in […]

  • COMMUNITY
  • CULTURE
  • DISCRIMINATION
  • EDUCATION
  • INCLUSION PROGRAMME
  • ROMA

Booster Programme

The “Booster programme” is a programme of a civic service innovation network seeking to reintegrate into society young people in situation of school dropout. Offered by the association Unis-cité, it is a 6 to 9-month commitment combining civic service and school reintegration in regular Comprehensive school or vocational school. The purpose of this programme is […]

  • ASSOCIATION
  • CIVIC SERVICE INNOVATION
  • CIVIL SERVICE
  • SCHOOL DROPOUT
  • YOUNG PEOPLE