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</html><thumbnail_url>https://www.co-val.eu/service/wp-content/uploads/sites/4/2021/07/Concepts.png</thumbnail_url><thumbnail_width>1920</thumbnail_width><thumbnail_height>400</thumbnail_height><description>[vc_row css=&#x201D;.vc_custom_1497535311067{padding-top: 10px !important;}&#x201D;][vc_column width=&#x201D;1/6&#x2033;][/vc_column][vc_column width=&#x201D;4/6&#x2033;][vc_column_text]Accessing literature and resources on service design, involve navigation in a myriad of interrelated terms and concepts. In this section we want to briefly clarify how key terms and concepts can be defined and understood. We underline that there are concepts and terms which lacks unified definitions, and not all [&hellip;]</description></oembed>
