{"id":8,"date":"2021-06-23T12:31:29","date_gmt":"2021-06-23T12:31:29","guid":{"rendered":"https:\/\/www.co-val.eu\/service\/?page_id=8"},"modified":"2021-07-06T13:09:59","modified_gmt":"2021-07-06T13:09:59","slug":"home","status":"publish","type":"page","link":"https:\/\/www.co-val.eu\/service\/home\/","title":{"rendered":"Home"},"content":{"rendered":"

[vc_row css=”.vc_custom_1516285713876{margin-top: -120px !important;}”][vc_column width=”5\/6″ offset=”vc_col-lg-offset-1 vc_col-lg-10 vc_col-md-12 vc_col-xs-12″ css=”.vc_custom_1497602077672{margin-top: 100px !important;}”][vc_custom_heading text=”Public Service Design” font_container=”tag:h1|font_size:38px|text_align:center|color:%2314a99f|line_height:42px” google_fonts=”font_family:Comfortaa%3A300%2Cregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal” css=”.vc_custom_1624004695666{margin-bottom: 40px !important;}” el_class=”welcome-title”][vc_column_text]<\/p>\n

Service design is gaining attention as a promising approach for innovation and renewal of public services. This website clarifies the service design concept, and it provides access to resources and tools for the planning and implementation of service design projects. You will also find reflections on potential challenges involved, and access to various resources and literature providing sources for further learning. The content for this website is based on studies of service design conducted as part of the research project COVAL, funded through the EU-program Horizon 2020. The website presents extracts from the study\u2019s tools-report, which can be downloaded here<\/a>.<\/span><\/p>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/3″]\r\n

\r\n
\r\n
\r\n
\"Concepts\"\/\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n
\r\n

Concepts<\/h3>\r\n

Clarifies key terms and concepts and can be helpful for navigating in the broader literature on design and service design<\/p>\n\r\n Learn more<\/a> \r\n <\/div>\r\n\r\n <\/div>\r\n \r\n [\/vc_column][vc_column width=”1\/3″]\r\n

\r\n
\r\n
\r\n
\"Planning\"\/\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n
\r\n

Planning<\/h3>\r\n

Provides access to process models and key issues to reflect on in the planning phases of service design<\/p>\n\r\n Learn more<\/a> \r\n <\/div>\r\n\r\n <\/div>\r\n \r\n [\/vc_column][vc_column width=”1\/3″]\r\n

\r\n
\r\n
\r\n
\"Tools\"\/\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n
\r\n

Tools<\/h3>\r\n

Provides access to concrete tools that can be useful for carrying out service design projects including links to various online resources<\/p>\n\r\n Learn more<\/a> \r\n <\/div>\r\n\r\n <\/div>\r\n \r\n [\/vc_column][\/vc_row][vc_row][vc_column width=”1\/3″ css=”.vc_custom_1516371164315{padding-right: 15px !important;padding-left: 15px !important;}” el_class=”info-box1″]\r\n

\r\n
\r\n
\r\n
\"Challenges\"\/\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n
\r\n

Challenges<\/h3>\r\n

Discusses potential challenges involved in applying service design in public service contexts<\/p>\n\r\n Learn more<\/a> \r\n <\/div>\r\n\r\n <\/div>\r\n \r\n [\/vc_column][vc_column width=”1\/3″]\r\n

\r\n
\r\n
\r\n
\"Resources\"\/\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n
\r\n

Resources<\/h3>\r\n

Lists and structures resources and literature that can provide further inspiration and support to practical work with service design in public services<\/p>\n\r\n Learn more<\/a> \r\n <\/div>\r\n\r\n <\/div>\r\n \r\n [\/vc_column][vc_column width=”1\/3″][\/vc_column][\/vc_row][vc_row][\/vc_row][vc_column width=”1\/3″ css=”.vc_custom_1516371164315{padding-right: 15px !important;padding-left: 15px !important;}” el_class=”info-box1″][\/vc_column][vc_row][vc_column][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"

[vc_row css=”.vc_custom_1516285713876{margin-top: -120px !important;}”][vc_column width=”5\/6″ offset=”vc_col-lg-offset-1 vc_col-lg-10 vc_col-md-12 vc_col-xs-12″ css=”.vc_custom_1497602077672{margin-top: 100px !important;}”][vc_custom_heading text=”Public Service Design” font_container=”tag:h1|font_size:38px|text_align:center|color:%2314a99f|line_height:42px” google_fonts=”font_family:Comfortaa%3A300%2Cregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal” css=”.vc_custom_1624004695666{margin-bottom: 40px !important;}” el_class=”welcome-title”][vc_column_text] Service design is gaining attention as a promising approach for innovation and renewal of public services. This website clarifies the service design concept, and it provides access to resources and tools for the planning […]<\/p>\n","protected":false},"author":2,"featured_media":141,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"yoast_head":"\nHome - Service<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.co-val.eu\/service\/home\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Home - Service\" \/>\n<meta property=\"og:description\" content=\"[vc_row css=”.vc_custom_1516285713876{margin-top: -120px !important;}”][vc_column width=”5\/6″ offset=”vc_col-lg-offset-1 vc_col-lg-10 vc_col-md-12 vc_col-xs-12″ css=”.vc_custom_1497602077672{margin-top: 100px !important;}”][vc_custom_heading text=”Public Service Design” font_container=”tag:h1|font_size:38px|text_align:center|color:%2314a99f|line_height:42px” google_fonts=”font_family:Comfortaa%3A300%2Cregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal” css=”.vc_custom_1624004695666{margin-bottom: 40px !important;}” el_class=”welcome-title”][vc_column_text] Service design is gaining attention as a promising approach for innovation and renewal of public services. This website clarifies the service design concept, and it provides access to resources and tools for the planning […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.co-val.eu\/service\/home\/\" \/>\n<meta property=\"og:site_name\" content=\"Service\" \/>\n<meta property=\"article:modified_time\" content=\"2021-07-06T13:09:59+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.co-val.eu\/service\/wp-content\/uploads\/sites\/4\/2021\/07\/Home2.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"400\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.co-val.eu\/service\/home\/\",\"url\":\"https:\/\/www.co-val.eu\/service\/home\/\",\"name\":\"Home - Service\",\"isPartOf\":{\"@id\":\"https:\/\/www.co-val.eu\/service\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.co-val.eu\/service\/home\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.co-val.eu\/service\/home\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.co-val.eu\/service\/wp-content\/uploads\/sites\/4\/2021\/07\/Home2.png\",\"datePublished\":\"2021-06-23T12:31:29+00:00\",\"dateModified\":\"2021-07-06T13:09:59+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.co-val.eu\/service\/home\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.co-val.eu\/service\/home\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.co-val.eu\/service\/home\/#primaryimage\",\"url\":\"https:\/\/www.co-val.eu\/service\/wp-content\/uploads\/sites\/4\/2021\/07\/Home2.png\",\"contentUrl\":\"https:\/\/www.co-val.eu\/service\/wp-content\/uploads\/sites\/4\/2021\/07\/Home2.png\",\"width\":1920,\"height\":400},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.co-val.eu\/service\/home\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.co-val.eu\/service\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Home\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.co-val.eu\/service\/#website\",\"url\":\"https:\/\/www.co-val.eu\/service\/\",\"name\":\"Service\",\"description\":\"Just another Co-VAL Sites site\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.co-val.eu\/service\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Home - Service","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.co-val.eu\/service\/home\/","og_locale":"en_US","og_type":"article","og_title":"Home - Service","og_description":"[vc_row css=”.vc_custom_1516285713876{margin-top: -120px !important;}”][vc_column width=”5\/6″ offset=”vc_col-lg-offset-1 vc_col-lg-10 vc_col-md-12 vc_col-xs-12″ css=”.vc_custom_1497602077672{margin-top: 100px !important;}”][vc_custom_heading text=”Public Service Design” font_container=”tag:h1|font_size:38px|text_align:center|color:%2314a99f|line_height:42px” google_fonts=”font_family:Comfortaa%3A300%2Cregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal” css=”.vc_custom_1624004695666{margin-bottom: 40px !important;}” el_class=”welcome-title”][vc_column_text] Service design is gaining attention as a promising approach for innovation and renewal of public services. This website clarifies the service design concept, and it provides access to resources and tools for the planning […]","og_url":"https:\/\/www.co-val.eu\/service\/home\/","og_site_name":"Service","article_modified_time":"2021-07-06T13:09:59+00:00","og_image":[{"width":1920,"height":400,"url":"https:\/\/www.co-val.eu\/service\/wp-content\/uploads\/sites\/4\/2021\/07\/Home2.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.co-val.eu\/service\/home\/","url":"https:\/\/www.co-val.eu\/service\/home\/","name":"Home - Service","isPartOf":{"@id":"https:\/\/www.co-val.eu\/service\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.co-val.eu\/service\/home\/#primaryimage"},"image":{"@id":"https:\/\/www.co-val.eu\/service\/home\/#primaryimage"},"thumbnailUrl":"https:\/\/www.co-val.eu\/service\/wp-content\/uploads\/sites\/4\/2021\/07\/Home2.png","datePublished":"2021-06-23T12:31:29+00:00","dateModified":"2021-07-06T13:09:59+00:00","breadcrumb":{"@id":"https:\/\/www.co-val.eu\/service\/home\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.co-val.eu\/service\/home\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.co-val.eu\/service\/home\/#primaryimage","url":"https:\/\/www.co-val.eu\/service\/wp-content\/uploads\/sites\/4\/2021\/07\/Home2.png","contentUrl":"https:\/\/www.co-val.eu\/service\/wp-content\/uploads\/sites\/4\/2021\/07\/Home2.png","width":1920,"height":400},{"@type":"BreadcrumbList","@id":"https:\/\/www.co-val.eu\/service\/home\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.co-val.eu\/service\/"},{"@type":"ListItem","position":2,"name":"Home"}]},{"@type":"WebSite","@id":"https:\/\/www.co-val.eu\/service\/#website","url":"https:\/\/www.co-val.eu\/service\/","name":"Service","description":"Just another Co-VAL Sites site","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.co-val.eu\/service\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/www.co-val.eu\/service\/wp-json\/wp\/v2\/pages\/8"}],"collection":[{"href":"https:\/\/www.co-val.eu\/service\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.co-val.eu\/service\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.co-val.eu\/service\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.co-val.eu\/service\/wp-json\/wp\/v2\/comments?post=8"}],"version-history":[{"count":8,"href":"https:\/\/www.co-val.eu\/service\/wp-json\/wp\/v2\/pages\/8\/revisions"}],"predecessor-version":[{"id":90,"href":"https:\/\/www.co-val.eu\/service\/wp-json\/wp\/v2\/pages\/8\/revisions\/90"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.co-val.eu\/service\/wp-json\/wp\/v2\/media\/141"}],"wp:attachment":[{"href":"https:\/\/www.co-val.eu\/service\/wp-json\/wp\/v2\/media?parent=8"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}