Given the many and broad definitions of living labs we previously discussed in our blog post Defining Living Labs’, it becomes challenging to draw the exact boundaries around the living lab phenomenon vis-à-vis other innovation activities.

Within the living lab literature, there are a number of theorists that have set the scene when it comes to defining what living labs are. Lars Fuglsang and Anne Vorre Hansen from Roskilde University analyze in the Public Deliverable 5.1 ‘Report on cross-country comparison on existing innovation and living labs’, that most literature refers to […]

In the Public Deliverable 5.1 ‘Report on cross-country comparison on existing innovation and living labs’ Lars Fuglsang and Anne Vorre Hansen from Roskilde University investigate the concept and method of innovation and living labs, and how living labs and other participatory and experimental methods are used to enable value co-creation based on co-innovation of public services.

In a previous blog post based on the Public Deliverable ‘D1.3 Research report on experiments’ we discussed the factors that can stimulate citizen engagement in the co-Production of public services under the Public Service Logic (PSL).

In the newest published Public Deliverable ‘D1.3 Research report on experiments’, Dr Natalia Oprea (Bocconi University), aims to test empirically how extrinsic participation of citizens in service delivery can be improved. The general question is: What factors can stimulate citizen engagement in the co-production of public services?

Service design is commonly seen to provide promising avenues for innovation and improvement of public services in policy documents and in research literature (Allio, 2014; Bason, 2010, 2014, 2017; Donetto, Pierri, Tsianakas, & Robert, 2015; Junginger & Sangiorgi, 2011; Junginger, 2017; Thomson & Koskinen, 2012). Technological developments and digitalization are also closely related to service […]

In the Public Deliverable D1.1 Literature review on public service reform models, Dr Kirsty Strokosch (University of Edinburg) reviewed the literature on the participation of citizens in the delivery and reform of public services under the five most influential frameworks of public service reform: New Public Administration, New Public Management, Public Value, New Public Service […]

Participation comes in many guises, being captured by a multitude of terms including involvement, engagement, empowerment, co-production, and more recently co-creation – each of which has its own distinct nuances.  It can be broadly defined as the process by which citizens can share power with public officials in taking substantive decisions or actions related to […]

There is sufficient evidence, drawn from surveys of innovation in the public sector and cognitive testing interviews with public sector managers, to develop a framework for measuring public sector innovation. Although many questions that are covered in the Oslo Manual guidelines for measuring innovation in the private sector can be applied with some modifications to […]